Service Desk

Learning and Technical Support

Getting Help

How To Succeed With Your Study

To succeed in your studies, it’s crucial to establish clear, achievable goals and create a consistent study routine. Avoid cramming and opt for spaced-out study sessions to enhance comprehension and retention. Actively engage with your materials, seek clarification when needed, and collaborate with peers to reinforce understanding.

Stay organized, manage your time effectively, and seek assistance when facing challenges. Prioritize self-care, including adequate rest and a healthy lifestyle, to maintain motivation and overall well-being.

Believing in your abilities and visualizing your goals will help you excel in your studies and pave the way for a successful future.


Technical Requirements

Don’t hesitate to reach out for assistance with the technical requirements of our online course; our dedicated support team is here to ensure your smooth learning experience.


Learning Resources

For any learning support you may need during our courses, our knowledgeable instructors and resources are readily available to help you achieve your educational goals.


Chat Support

If you require immediate assistance, our chat help desk is just a click away, providing prompt and helpful responses to address any queries or concerns you may have.

Learning Techniques

Applied Exercises and Practice

Completing the practical and applied exercises in technical writing not only reinforces your theoretical knowledge but also hones your skills in real-world scenarios. These hands-on exercises are designed to empower you with the practical experience and confidence needed to excel in technical communication.


Video Lessons

Our video lessons offer an engaging and immersive learning experience, allowing you to grasp complex technical writing concepts with ease. 


Applied Exercises

Applied exercises are a crucial component of our technical writing courses, allowing you to put your knowledge into practice. 


Visual Aids

With visual aids, demonstrations, and expert guidance, these video lessons provide a dynamic way to absorb the essential knowledge and skills required for effective technical communication.


Talk to a Team Member

Using a help desk system to communicate with a team member streamlines the process, ensuring that your inquiries or issues are efficiently directed to the right person for resolution. It provides a structured and organized way to seek assistance, track progress, and maintain effective communication within your team.


Auto Chat

The help desk leverages artificial intelligence to provide quick and automated responses to user queries, enhancing efficiency and accessibility in customer support.


Help Desk Chat

To create a help desk ticket, typically, users need to access the help desk system, provide a clear description of their issue or request, and submit the ticket for assistance.


Live Chat

Our live chat support is available during standard PST opening hours, offering timely assistance to address your inquiries and concerns within that timeframe.